We retain two types of information:
This is data that identifies you or can be used to identify or contact you and may include your name, email address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised, telephone number, and billing and credit card information. Such information is only collected from you if you voluntarily submit it to us.
Like most web sites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our web site. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.
We use the Non-Personal Data gathered from visitors to our web site in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our web site.
We will process any Personal Data you provide to us for the following purposes:
a) to provide you with the goods or services you have ordered
b) to contact you if required in connection with your order or to respond to any communications you might send to us
c) to send you the W5 email newsletter
We will not provide Non-Personal Data to third parties.
We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil your order (in such circumstances, the third party is bound by similar data protection requirements). We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
Your Personal Data is held on secure servers hosted by Tibus, our ISP. We will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.